All packages are valid for 2 months from date of purchase, so you have 2 months (approximately 60 days) to use your 10 open pool sessions. Mindbody will track this automatically. When you’ve finished your package, you will be prompted to purchase a single session or another package.
Can I place my package on hold?
No. All packages expire 2 months from purchase date with no exceptions. If you suspect you may not be able to use 10 sessions in that time, we encourage you to pay per session ($15) rather than purchasing a package. More information about Open Pool policies can be found HERE.
Can I sign up for open pool without pre-paying?
Yes, you may sign up for any of our pool programs, including Open Pool, without advanced payment.
How do I pay for Open Pool using the app?
The Mindbody app does not have any option to purchase Open Pool at this time. However, you may use the “online store” on the Mindbody website if you want to purchase a session or package on your own, or you can pay at the pool.
When is the pool the least crowded?
Our busiest sessions are in the early mornings (8am & 9am) and on Saturdays, and these slots tends to fill very quickly. Mid-day and late afternoon sessions are less busy.
More information about Open Pool is available HERE.
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